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Planning pre-application customer service guide

Charges

As of 1 July 2019, all bespoke pre-application advice provided by the Council is subject to a charge with the sole exception of developments primarily relating to works to improve accessibility for people with disabilities. Customers should specify in their request form if they consider that they are exempt from charges on this basis.

Charges are based on the scale of development that is proposed. This reflects the greater costs associated with providing advice on larger, more complex, development proposals. Charges are reviewed regularly to ensure they accurately reflect the costs of delivering the pre-application advice service.

Payment can be made by credit / debit card or BACS. When completing the request form, please specify how you wish to pay and who will be making payment.

Please do not make payment until after you have submitted the request form and the Council has responded to you to confirm that the service(s) you have selected are valid.

The Council service areas can pay for pre-application advice by internal journal transfer. Please include a folio code in the request form. VAT is not payable on internal journal transfers.